Chris CollinsHelping Struggling Dealerships Build Profitable, High-Performing Service Departments | Automotive Coaching Expert | CEO

The Key to Customer Satisfaction

15 Feb 2024 · 0 min

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0:15

Short talk (snippet) by Chris Collins advising what advisors should control to improve customer satisfaction — specifically customers' perception, timing, and the customer's experience. The excerpt emphasizes controllable elements an advisor can manage.

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