1:03

Chris Collins explains the hidden labor costs and inefficiencies of two-person quick-lube teams. Using a numeric example, he says the average weighted technician is paid $20/hour but the "actual cost" becomes $40, implying shops run at roughly 50% efficiency; quick-lube setups often operate at about 40% efficiency. Adding a second technician increases unapplied (idle) time without proportionally speeding service — Collins estimates oil changes become only ~20% faster — so the extra labor cost typically outweighs customer benefit.

Questions this video answers

$20 per hour.

$40 (per hour).

50% efficiency.

40% efficiency.

About 20% faster.

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