Chris Collins explains why you should recruit constantly instead of waiting for openings. Two technicians at 56% and 65% efficiency left a shop, and replacing them with higher-efficiency hires immediately improved throughput per stall.
56% and 65%
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Then the next thing that I had, how to ensure 2023 is your best year ever, is upgrade your team. And Christian talks about this all the time and I love it when people repeat this back to me. Is the time to be recruiting. And hiring is always not just when you need people. Right. You should be. You should make 2023 the year of constantly running ads, constantly recruiting. And heaven forbid we go into a recession when people are laying off good people. You'll be the first one with a net out there. So always be recruiting and upgrade your team in 2023. That's the best way to do better, is to have better people. Yeah. Yeah. It's so funny. I was just on the phone with somebody yesterday and he had a thing. It's a smaller independent shop and they have five techs and.
They ran an ad for.
A sister location and somehow the techs that were there got up in arms about the ad, thinking that the grass was greener at the other location or whatever. The truth is the. The pay plans are very similar between the two places. So what a tech was making at spot A was the same as spot B. But essentially, at the end of the day, two of them decided they didn't want to work there anymore. Then I started to look at the data. These are technicians, been there for years, working on cars for a long time.
I looked at their efficiency for the last month and one of the ones that quit was 56% efficient and the other one was 65%. And so when I was talking to this guy, he's like, man, I don't know what I'm going to do. I'm like, you're going to party because you just got a lot better. All of a sudden he stopped and he's like, you're right, because I've only got so many stalls. But just thinking about that, like, if you have a technician that's 50% efficient and you bring someone in, that's 100, you literally bring somebody in the 75. You won the lottery, but at 100 where it should be doubled, you doubled that stall one stop. What if you did that to all eight that you have? And, like, it was over the phone, but I could, like hear. I could hear the click. And he's like, you're right. You mean the click in their brain? Yeah. Like, it. There was like a.
I love that. Thanks so much for watching this clip of Service Driving Revolution. We're uploading new stuff every day, so make sure you subscribe and click the bell icon so you don't miss out. If you have a question you'd like us to answer on the show, call 8333 Ask SDR and we'll answer your question on the show. That's 8333 Ask SDR. For special deals on our books and training, head over to offers.chriscollinsinc.com now that's offers.chriscollinsInc.com I'm Chris Collins, and I'll see you in the next video.
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