A short spoken excerpt from Chris Collins arguing that dealers/general managers with strong teams are more willing to face crises because their teams will contribute ideas and adapt; by contrast, leaders who lay people off damage long-term employee loyalty and create lasting jadedness among staff who feel disposable.
The dealers or the general managers or operators that have a really good team around them are way more willing to step into the challenge or the fire because they know that somebody will have an idea or even if they try, they'll learn and get better and they'll adapt. Versus all is lost in the all is lost. Usually those, those type of operators, when they turn around there's everybody else is running for the door anyways. They're calling around trying to figure out. But there's also a pattern of that, right? Like those, those guys that lay people off. The, the message that that sends to the troops lasts forever. Like you remember when you work for somebody that, oh, times got tough and I was irrelevant, right? Like how many, how many stores did we have that picked up talent that were so jaded because they were like, hey, I've worked here for 20 years and then I'm disposable.
