Sales scripts and advisor training don't drive repair-order revenue. Instead, hire more technicians and remove decision fatigue from the buying process. This systemic approach, called Service Drive Judo, generates higher sales and bigger customer spend than any script ever will.
Chapters
hire us and they're like, we just need advisor training. And we're like, no, it's not. You do not. Advisor training is though. What you need is to hire 8 techs and then we will put some systems in place. But I would, I would, I would tell everybody that our system of Service Drive Judo, when somebody does it right, sells more work than any advisor training out there. When you put customers at ease and you take away decision fatigue, and they feel important and like they matter, they buy more and spend more than any script, any asking them 3 times, any overcoming objections that you could ever do. Um, it's, you know, it's a, it's a complicated thing that actually at the end of the day is very simple and intuitive, but it's just different than the way everybody else does it.