Christian PolkYour Friendly Neighborhood Sales Trainer

5 Words to Never Use as a Sales Rep 💼 #shorts

25 Oct 2024

Watch on YouTube

Short sales-advice clip (YouTube Shorts) presenting five words/phrases sales reps should avoid to improve closing rates: "honestly" (undermines prior honesty), "contract" (use "authorize the agreement"), ambiguous words like "kinda/maybe" (create doubt), "price" (use "investment" to focus on outcomes), and "agenda" (removes conversational tone). The speaker closes with a follow prompt for more tips.

Here are five words to never say in sales if you want to close more deals. Number one, honestly. Honestly you're inferring that you haven't been honest and to that point so you're going to break trust with your prospect. Number two is going to be contract. You don't want to sign the contract you want them to authorize the agreement. Three is going to be kinda or maybe anything that's ambiguous is going to cause doubt in your prospect's mind so you want to eliminate that especially at the end of the call. Number four is going to be price instead of saying price say investment. This gets people thinking more about the results rather than just the money. And number five is going to be using an agenda. Agendas make it painfully aware that your prospect is in a sales conversation so take them out to make your conversations more conversational. And if you want more sales tips like that, just go ahead and follow me for more.