In this YouTube segment, Christian Polk provides real‑time coaching while observing a sales call between a closer (Speaker A) and a prospective client (Speaker C). The closer is pitching a $15,000 "Done With You" program, offering a split‑payment option, and attempting to overcome price objections. Polk highlights several sales tactics: using a pattern interrupt to reduce tension, flipping price objections back onto the prospect, employing certainty language, future‑pacing the prospect toward upgrades and testimonial commitments, and reinforcing the sale with a focus on fun and fulfillment. The commentary underscores why each maneuver is effective and notes moments where the closer could improve, ultimately concluding that the objection handling was solid.
Chapters
The impression that I'm getting is that you hate me. You don't want to be on this call. I'd appreciate if you smile a bit.
Using a pattern interrupt to get him to lower his guard. This is good.
We can get you in the Done With You program for $15K. We can do $7.5K times 2. We'll dial it in in person on February. We'll give you a roadmap to do so that you launch Q1 and you absolutely knock it out the park and we take it from there.
Sure. Are you sure?
Him asking, are you sure? This is a weird response in a sales call after you just dropped the price. Let's see where it goes.
Are you sure, brother?
Not being reactive and flipping it right back on him. That is good.
I can't. I would have to split up. If you let me split up 18 and 3, I'm all yours.
If you're worried this much about the price, brother, I just don't want you to be in a position where you want a discount. Like, how much do you charge?
$4.5K.
He's asking for a discount. This is a good way to actually flip it on him, asking him how much does he charge.
Can I pay you $2K and I get the same coaching as everyone else?
No, you get the group coaching.
Flipping it back on him, showing him that, hey, we're the same person. So you expecting me to do something you wouldn't want to do yourself, that wouldn't be cool. Don't be a dick. I want to do this for you. Don't do this to me.
Exactly. You see what I mean?
A bit of a smile to ease the tension. Depends on when it's happening in the sales call, but right here looks to be good.
If you want to upgrade it anytime, you can. I'm going to make you a lot of money in January.
Doubling down on the actual certainty. This is going to be good to get them across the line. People are going to buy off of your level of certainty.
You can use that money to join the Done For You if you'd like.
Future pacing. Him already upgrading to different programs. This is good.
I'm going to budget my pricing and I think you can understand it as a business owner.
Yeah, let's try something fun.
Let's do it. My goal is obviously to make you more money, but my main goal is to get you to smile more.
Reinforcing the sale. Nice.
Yeah, I knew that.
You take yourself too serious, brother. You should be having fucking fun. If I change the way that you look at business and change the way you do this, you're going to enjoy your business so much more. You're going to enjoy fulfillment so much more. Everything so much more.
Should we pre-schedule a testimonial call in March when I hit 100K?
Already talking about having a testimonial video after he hits 100K. This is good. Overall, pretty solid objection handling.