Christian PolkYour Friendly Neighborhood Sales Trainer

❌️ What to NEVER say and ALWAYS say ✅️ ... in sales💰️😎

23 Aug 2026 · 1 min

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0:52

In this short dialogue, a speaker outlines a series of sales communication habits to avoid and the preferred alternatives, emphasizing positive framing, clarity, and confidence. The pattern presented is "Never say X— Always say Y" for various common sales statements, such as avoiding vague or self‑deprecating language (e.g., "I'm just a…", "I can do it for less") and replacing it with more authoritative, transparent phrasing (e.g., "I specialize in…", "let me show you what's included"). Christian Polk interjects with a concise rule—"Always say, here's the truth"—highlighting the importance of honesty and directness in sales conversations. The content serves as a quick reference for salespeople to improve their verbal scripts and build trust with prospects.

Never say, I'm just a— Always say, I specialize in— Never say, honestly—
Always say, here's the truth.
Never say, I can do it for less— Always say, let me show you what's included at this level. Never say, contract— Always say, agreement. Never say, so yeah, basically— Always say, here's exactly how this works. Never say, I'm not sure— Always say, let me find out for you. Never say, my policy is— Always say, the way—
I'm done listening to that. I don't know if it's just my major sexism talking, but I didn't really even understand a word she said. It's like, yes, words do matter in what you're saying in sales, but how you carry yourself matters a lot more. And when you look emaciated, you look like you do witchcraft, I don't know, you're just gonna have a hard time getting people to buy from you. That's all I'm going to say. Eat some steak and don't do witchcraft. You'll close more deals.