Reliability isn't about doing everything. It's about managing expectations: saying no when you need to, delegating, and making sure your commitments match your actual capacity. Overcommitting makes you unreliable. So does refusing everything.
Chapters
I realized, you know, I've had to learn to say no because I ended up hurting myself and others because I just— I became unreliable. You know, don't give that to Simon, he's unreliable. And that didn't feel good. Like, I got a feedback like, you know, we can't rely on you. And I was like, what? It wasn't because I'm irresponsible, it's because I said yes to too many things and couldn't do it all. And I've had to learn that saying no made me reliable. Yeah. And I confused getting everything done as reliable, and rather reliability is not the ability to execute everything. Reliability is accurately managing expectations. And I became more reliable when people like, we need this, and I'd be like, I, I, I can't. Yeah. Or if I can, if I can take something else off my list. Yeah, it's like also zooming out and being able to see the big picture. And now they get to decide with me if they really need me to do it, then we have to take something off the list. Yeah. Or if somebody else can do it. Or it can maybe happen at another time, and that's— I had to reconfigure what reliable means in my own head, and to be reliable, it means accurately managing expectations. Yeah. By the way, saying no to everything is also unreliable. Yeah. Because that's also— You're not relying on anyone to do it then. But that's also not managing expectations because I have to do something.