Codie Sanchez tells the story of an employee losing confidence and nearly quitting. She reminds them that "until death, all defeat is psychological" and argues a CEO's job is to be the source of confidence for their team, affirming they were chosen for their capability.
Chapters
What do you tell someone when they want to give up? Actually, I had an employee recently who was really struggling, had lost all faith in her ability. And I heard this line once that I reshared, which is, "Until death, all defeat is psychological." And I just like told her to sit on that for a second. She was having a really hard time. And so your job as a CEO is you got to push your employees to believe in themselves more than they do. So I needed to be her confidence when she didn't have any, to remind her that you actually have someone who has your back, me, and that I chose you out of a sea of thousands because you're so fucking capable. And that's what I told her, like, keep going. You got this. I wouldn't have picked you if you didn't. This is in your head until you give up and you say it out of your mouth. So just don't give up and know that you got a really capable motherfucker cheering you on. That is the job of a CEO.