Small Business - Sales (Sell not Tell) - Colin Sprake from MYMSuccess.com

2 Jul 2012

A short sales-training video by Colin Sprake (MYMSuccess) arguing that effective sellers should "sell" by discovering and matching customer needs rather than "telling" customers what they think the customers need. The speaker uses a weight-loss product example (muffin tops) and generalizes the mistake to other industries (computers, real estate), cautioning against assuming need from appearance and urging discovery before recommendation.

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