This is a YouTube video titled "HOW to use ChatGPT to KNOW your customers" containing a monologue or presentation from August 11, 2024, discussing a method to analyze popular community posts using ChatGPT to identify key elements for onboarding content and creating a custom GPT to assist users in writing posts. The content is instructional and focused on leveraging AI for customer engagement.
What if I took the most popular posts from the last three months and I could get this all in our back end in circle and I plug it into ChatGPT and I say I'm trying to do this thing in our onboarding. I'm trying to teach people how to write a good post. Here are the 10 most popular posts from our community in the last 3 months. Can you reverse engineer this and can you tell me what are the top five elements of these posts that make it good? And then I just took that and now I'm including that as an instructional, you know, piece of content in our onboarding. But one step further, I took those five things and I created a custom GPT and ChatGPT using those. So essentially what people can do now is they can go to that custom GPT and they can just hit a button that says help me write a post in exit 5. That GPT is going to ask them, prompting questions to pull information out of them and it's going to write a good post for them.