B2B sales aren't actually business-to-business. They're person-to-person, and emotions drive the decisions. A Google study found that personal benefit matters more than you'd think when someone decides to buy.
We're not selling to businesses, we're selling to people. But I think the name B2B is like business to business is very kind of confusing and makes us feel like we're just selling to a business and not an actual person.
My favorite thing is like explaining that to a neighbor or a mother in law.
I think it's a lot more emotional actually than a personal decision. And actually, there was a recent study by Google that found that B2B buyers are eight times more likely to purchase a pricier so something that costs more a pricier product if they see a personal benefit for themselves.
I actually think you can make the argument that emotion is almost more important in B2B.