Dr. Don explains why janitorial companies need a defined cleaning system instead of letting workers do their own thing. A systemized process with training, inspections, and feedback produces consistent results and keeps clients satisfied, while undefined methods create variable quality.
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Hello, Dr. Don here with Delta Janitorial Systems. In this video, I'll be explaining why a systemized cleaning process is so important. All too often, companies that use janitorial services have been disappointed by the consistency of the janitorial services that they've received. Services great at times and then substandard at other times. What are the causes for variations? In most cases, the problem is undefined or poorly defined cleaning processes. In many cases, janitorial services will leave the cleaning methodology up to the individual workers to decide how they will do their cleaning job. This really causes a lot of variation in the cleaning results. A systemized cleaning process eliminates inconsistency by eliminating all of the variables that cause inconsistency in the service. When variations in cleaning processes are eliminated, variation in service is eliminated as well. Once a cleaning system becomes highly defined, then it must be staffed with the right personnel. The key to finding the right workers who are willing to follow the system is to follow a selection process that filters out those individuals who are not willing to follow a system. This worker selection process is another system in a very important way. Here's what you can expect from a systemized cleaning program. First, you can expect consistency. When variations in cleaning products, cleaning tools, and cleaning processes are eliminated. Then the end result of the cleaning system becomes consistent. Next, you can expect economy. As systems evolve, they become more efficient. And these efficiencies add up to a better service for less money while remaining profitable for the cleaning companies. Next, you can expect dependability when all personnel are trained in the exact same system. Changes in personnel that are inevitable from time to time don't affect the quality of the services being performed. You can also expect better cleaning personnel. The personnel servicing your facility will have been selected through a tested and proven process. They will have been trained and tested before being assigned to your facility. Having the right personnel makes all the difference. You can expect better quality control. One of the elements of a systemized cleaning program is management. That means periodic inspections, surveys, and report cards so that the cleaning personnel receive feedback on their performance. This feedback is another essential element of our system. How is your current janitorial service doing? If their service seems to go up and down like a roller coaster, then they're probably not systemized. If you have to give them excessive feedback, they're probably not systemized. If you tend to have the same complaints over and over, they probably aren't systemized. Now, if you're tired of micromanaging an inconsistent janitorial provider, I recommend you look for a janitorial service that is systemized. It'll make world of difference. My name is Dr. Don and I hope you found this video helpful. I'll see you next time.
If this video has been helpful to you, here's something else you might be interested in. I've made several more short videos to help you even more in choosing a janitorial service that's right for you. I share inside information that some janitorial services hope you never find out. I'll share the five most expensive mistakes that managers and owners make when selecting the wrong janitorial service, and I'll share the best selection practices that will protect you from making one of these expensive mistakes. To claim your free videos, Simply go to www.deltajanitorial.com freevideos. You'll find the information in these videos very helpful in choosing a janitorial service that will serve your long term needs without taking you for a ride on the janitorial quality roller coaster. Each video is very short and each video makes an important point that will help you in your selection process. To claim your free videos, Simply go to www.deltajanitorial.com freevideos. I'll see you there. Go ahead and claim your free videos now. Go to www.deltajanitorial.com freevideos and I'll see you there. You'll be glad you did.
