Doug NollI'm called in when human dynamics are getting in the way of strategic leadership execution.

Marnie's Testimonial

6 Dec 2025 · 1 min

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1:15

Marnie describes using Doug Noll's De-escalation for Crying Out Loud method with her daughters and coaching clients. The technique gave her practical tools to handle intense emotions in difficult conversations and reduced her fear of them.

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that there is an actual way to de-escalate intense emotion in arguments and discussions between two people. I have not only put it into practice in my own life with my daughters and managed to de-escalate a situation, I have also shared it with clients as a coach in their situations and have heard reported back to me that they've had very significant conversations as a result of the De-escalation for Crying Out Loud. It's what— okay, how does it change my life? When I approach a difficult, emotional— when I know I'm approaching an emotional or difficult conversation with somebody, I am not as scared because I know I have some tools to rely on to help me navigate the emotion. That's how it's helped me.