Doug NollI'm called in when human dynamics are getting in the way of strategic leadership execution.

Subha Sunadaram

22 Dec 2025 · 1 min

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0:32

Subha Sunadaram reflects on building confidence when facing difficult emotional situations. Having the right tools and a calm mindset makes the difference, especially for people who work with the public and need to prepare beforehand.

confident in those situations. I feel like they— I could sense the calmness, and the fact that I know what I have, the tools, makes me feel more confident in approaching the situation. Like earlier, nobody teaches you how to deal with difficult situations or how to, you know, deal with emotion. I mean, like, these are like— I feel like everybody who deals with public, they have to kind of like have this beforehand because people come in different varieties.

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