In this testimonial, Craig, the owner of Capital View Inventory, recounts how his newly launched home inventory business, which originally relied on on‑site visits, was threatened by the COVID‑19 shutdown in early 2020. Already a personal user of HomeZada, Craig switched to HomeZada Professional to conduct remote home inventories, allowing him to pivot his entire service model within a week. This transition enabled him to retain and grow his client base, offering them a single, mobile platform for inventory, maintenance tracking, improvement ideas, real‑estate values, and financial records. Craig credits HomeZada Professional as the critical factor that prevented his business from failing and urges insurance agents, real‑estate professionals, property managers, and service providers to adopt the platform.
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Hi everyone, my name is Craig and I'm the owner of Capital View Inventory. I wanted to take a quick moment to share with you how HomeZada Professional single-handedly helped my business survive in the dumpster fire year that was 2020. I operate a home inventory company that helps everyday homeowners like you financially survive an insurance claim if a disaster destroys your stuff. So it all began in February of 2020. I officially opened up my business after a year of preparation and lining up clients. My business model consisted of on-site inventories within the customers' homes or businesses, but with COVID making its way to the States, I had no idea that just a short month after my grand opening, I would join everyone else in small business who would have their world rocked by a complete economic shutdown, especially those businesses that provide services within a customer's home. Now, like everyone else, the cloud of mental frustration, fear, and the uncertainty of the future was pretty unbearable. I was already using HomeZada for my own personal use, but I decided that I should try my hand at HomeZada Professional to see if I could still reach my clients and help them complete the very important task of a home inventory. And it was the best decision I could have made. While I was always still able to contact and speak with my clients and potential leads, the problems of actually conducting the on-site inventory in the age of COVID was a huge barrier that was certain to wipe out my business. But thankfully, I found out that I was able to use Homesana Pro to work directly with my clients to help them complete their home inventories Remotely. Within the span of a week or so, I was able to pivot my entire business model of offering onsite inventories to now serving my clients online. It's not a stretch to say that without the people at HomeZada, my business would have surely failed before it really ever started. The pivot to using HomeZada Pro was a huge win for my clients as well, and they absolutely love how easy it is to use. Both my clients and I wanted the ability to have all the information about their home inventory in one place and in the palm of their hands. And HomeZada delivers that. And as a major bonus to my clients, HomeZada also offers them the ability to manage many other aspects of their home, not just their home inventory. They can track home maintenance projects, home improvement ideas, keep up with their real estate values, their finances, and much, much more. With the use of HomeZada Professional to create and manage home inventories for my clients, I can provide the absolute best service to them. while also concentrating on growing other sectors of my business that are designed to teach homeowners on the importance of having a home inventory and also coaching them through the process. If you're an insurance agent, work in real estate, manage multiple properties, or are a service professional like me that directly helps customers with their home, then you need to check out Homesada Professional. You will not be disappointed. Homesada was the hero that saved my business And I am confident that they can assist you as a professional or an everyday homeowner.
