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In this solo talk, Ed Weeks Jr., founder of HV Social Media, dissects the widespread failures of small‑to‑mid‑size businesses in social media marketing. He argues that many owners excel at their core services but are woefully inept at promoting them, often delegating to younger staff or untrained personnel who assume “digital” equals “young”. Using a real‑world example—a dental practice’s Facebook ad for a $3,700 retainer offer—he illustrates how vague messaging, poor creative, and inconsistent posting render the spend ineffective and reinforce the myth that social media doesn’t work. Weeks then offers concrete, low‑cost remedies: study Facebook Blueprint to understand what good looks like, and when hiring an agency or staff member, audit their own social profiles as a litmus test. He stresses that 95 % of self‑proclaimed marketers lack the skill to tell a compelling brand story, and that businesses must either take ownership of their digital presence or invest in qualified professionals to avoid wasting ad dollars.

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