Patient Experience: Revolutionizing Your Office with Efficiency #shorts
16 Nov 2025 · 1 min

0:41
A doctor explains why patients hate waiting. One simple fix: see them within five minutes of their appointment time, no matter what. That's it.

A doctor explains why patients hate waiting. One simple fix: see them within five minutes of their appointment time, no matter what. That's it.
So basically we're coming with a better model. Now let's talk about the patient experience inside of your actual office. Yeah. Where, you know, everyone now is accustomed to a 9 o'clock in the morning appointment where you kind of get there at quarter to 9, and by the time you're seen, sometimes it's 10:15. What does that look like from a patient experience?
I don't have much of a waiting room because I don't let my patients wait more than 5 minutes. That's it. So, and that's whether your appointment's at 9 o'clock in the morning or 2 o'clock in the afternoon.