0:43

In this short commentary, the speaker explains that for years businesses have been told that lacking certain consumer‑experience features makes them uncompetitive, because buyers compare them to their best experiences. Now, with AI‑driven agents, the same principle applies at an "agentic" level: if a site isn’t "agent‑ready" (i.e., structured for AI agents to understand and surface it), it becomes invisible to consumers who don’t even realize the process. The speaker notes that most small businesses are unaware of this shift, yet AI assessments of websites show they are unprepared, leading to lost business and discoverability overnight.

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