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In this introductory video, Francis Wade walks new attendees through the Caribbean Strategy Conference’s online environment. He explains how to use the “Start Here” page, which is the hub for three main sections: pre‑recorded content, live sessions (hosted on the Airmeet platform), and the Volley chat space that functions like a WhatsApp group. Wade details the Help Desk resources—FAQ, email, WhatsApp, and an Airmeet tutorial video—for troubleshooting. He clarifies the differences between free‑pass and full‑ticket access, especially regarding the availability of all pre‑recorded sessions and the Blueprint document. The Blueprint is a 25‑30‑page, customizable Google Doc that guides participants through a six‑month strategic‑planning process; it’s included with a full ticket or can be bought separately for $25. Wade also highlights the program workbook, which serves as a dynamic agenda and includes sponsor information. Finally, he mentions post‑conference follow‑up via a survey and encourages participants to engage in Volley or Airmeet.

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