Dr. Frederik G. Pferdt argues that silence works like negative space in art, forcing us to really see another person. In workplaces, we use words to pitch, claim territory, and defend ourselves. Silence does the opposite: it creates a judgment-free zone where you can just hold someone's presence without attack.
Chapters
Silence is so powerful because it creates this negative space. It sharpens your senses when you omit one sense. And what is so powerful about it is that you are really, in a very essential way, reminded of the other person's humanity. If you just look into their eyes, you see yourself, and there's a really profound connection. And I'm always surprised what it does to people, even if it's just 5 minutes. 10 minutes is incredibly hard, by the way. It's very hard to even hold the gaze of somebody else looking at you, right? Because you can't hide. We often, very often, hide behind words. And particularly Usually in business or at the workplace, we use words to either attack, we pitch an idea, we are aggressive, we claim territory through our words. Or we defend if we are attacked ourselves, we use words to defend ourselves and to justify. But there is a space in between which is just holding each other without judgment, without aggression, and without defense. And that space I think we can enter through silence.