Robyn AndersonCEO, Jam Ai · AI Implementation & Business Development Leader

The amount of messages I received about this today was kind of funny

18 Jun 2026 · 0 min

Watch on YouTube

0:25

In this brief instructional video, Robyn Anderson explains a common problem where users become stuck in the Claude design interface on desktop. She demonstrates that the issue occurs when the design has not been updated. The solution is to click the 'relaunch' button to trigger an update; after updating, the design appears correctly, allowing users to click and interact with it, and they can also navigate back as needed. The video provides a concise, step‑by‑step visual guide to resolve the problem quickly.

Hi, it's June 18th, and if you are trying the Claude design on desktop and then getting stuck in your desktop, let me show you how to fix it really quick. So you have to click on this relaunch to update, and then once you do, the design sits right there and you can click on it and play in there, but then you can always go back because that's there. But if you didn't update it, that's not there and you get stuck in it.