A former SAS psychologist explains how micro-decisions about what and when to say things matter more than you think. He argues against accepting inevitable failure, advocates briefly imagining worst-case scenarios, then hunting for opportunities at the edges.
Chapters
The most tiniest decisions can be the biggest sometimes, right? And like you said, it is what do you say, when do you say it, what tonality do you use that will not be misread? And those little micro moments are enormously important in a situation that just has one cue after the next that leads you to either demise or success, right? What maintains, what did maintain our sense of clarity is the fact that none of us were prepared to accept the inevitable. Not yet. You know, like that finite thing, finite thought never came to mind. And I love that about us because it if we had for a minute paused to consider that what was said to us was going to happen, we would have responded entirely differently. It's that kind of moment of okay, so the worst case scenario is a possibility. I've considered it. Now what's an optimal outcome? And it's looking like biting around the periphery of every opportunity to see if it's going to crumble the right way.