Mo Gawdat explains how assuming people are against you creates unnecessary conflict. His method: apologize first, ask what upset them, listen, share your view, ask for feedback. It works because most people aren't trying to hurt you, they just misunderstood.
It's possible for us to succeed in life by being good people. It's just we get so absorbed in the system, right? We get so suspicious about everyone around us, when in reality, the easiest thing. Honestly, I had those conversations so often, I would end the meeting and then go to the one that. That clearly is against me and hates me, okay? And I go and say, I'm really sorry. I feel I did something to upset you, and I don't want to upset you. If you tell me what it is I'll work on, right? And it changes everything because not only the business flows. Because I listened and I understood, and then after I listened, I understood, I would explain and say, the reason I do this is because I see it this way. What's your opinion of that? Right? And then we eventually end up in a place where we either go his way or my way or somewhere in the middle, but at least we suddenly. This guy suddenly looks at me and says, oh, that's interesting. That's. You're not trying to kill me.
