150 Deals a Year – Runs 80% of Business on an iPhone | Outliers

19 Feb 2026 · 31 min
31:04

In this interview episode of the Outliers series, host SPEAKER A talks with Edna Kimball, a top‑producing Century 21 real‑estate agent from Tahlequah, Oklahoma. Edna has been in real estate for 24 years, coaching for nearly a decade, and for the past ten years has ranked in the top five worldwide for Century 21, twice hitting the #1 spot globally. She personally closes 130‑150 transactions a year while running a hybrid solo‑plus‑team operation that includes a personal assistant, transaction coordinator, and marketing director. The conversation explores how Edna maintains outlier performance: she builds systematic “friction‑removal” processes (auto‑emails to title companies, proactive client check‑ins), leverages pattern recognition to train agents (minimum 35 deals per year, strict performance thresholds), and uses a competitive, responsibility‑driven mindset where the buck stops with her. Coaching is described as a mirror that expands her knowledge network, while gamifying daily calls and using an iPhone‑centric content engine (daily talking‑head videos distributed across TikTok, Instagram, YouTube, newsletters) fuels a high‑visibility personal brand. Lead generation is a diversified “distribution” engine: email, social, direct mail, past‑client calls, events, expired‑listing programs, relocation buyers, agent referrals, and a Google Business page, all without paid Zillow leads. Scaling decisions involve shedding low‑value tasks (sign‑posting, lock‑box installation, new‑buyer work) and focusing on high‑impact activities. When results stall, Edna first examines her own actions, applies rapid decision‑making, and iterates. The interview ends with practical advice for listeners on how to start coaching, set yearly focus words, and follow Edna on social platforms.

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