
0:30
Reframe yes/no questions to get prospects talking. Instead of "Have you ever got the car tinted before?" ask "What type of vehicles have you had tinted in the past?" Open-ended questions pull out real answers.

Reframe yes/no questions to get prospects talking. Instead of "Have you ever got the car tinted before?" ask "What type of vehicles have you had tinted in the past?" Open-ended questions pull out real answers.
You're asking why she's giving you short one word answers, but the way you're framing the questions is making her give you one word answers. You're saying, have you ever got the car tinted before? Yeah, I have. What is she going to say with that? So what type of vehicles have you had tinted in the past that would prevent the heat and the people like staring in at you? See, now I'm going to get more of an expanded answer because of how I'm framing the exact question. So the reason why you're getting these short answers is because you're literally asking so many closing in questions that rarely are going to open somebody up unless they're a lay down. Does that help? Yeah, that does.