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In this brief clip, the speaker critiques the common business call opener "How are you?" as a predictable, insincere question that prospects recognize as a polite formality rather than genuine interest. He argues that this pattern signals a lack of caring and can hinder authentic connection. To counter this, he proposes a subtle rephrasing that interrupts the usual pattern, such as "Hey, welcome to the call – what's going on in your neck of the woods?" This alternative aims to sound more personable and engaging, shifting the conversation toward the prospect's current context and demonstrating genuine curiosity.
