As a business grows, you have to stop doing low-value work. One operator audits their task list monthly and cuts things like personal sign placement, refusing random buyers, and redirecting inbound calls to the team so they can focus on repeat customers.
What's something that when you decided to scale, you stopped doing because it no longer served your time or capacity, you know, your ability to perform? What's something you had to let go of and scale up on?
So that's it. That's continuous. Like every, every month, every 6 months, every year, I look at that list and I take things off. And it's everything from You know, putting the signs out myself, installing that lockbox. I mean, it's from little things to not working with random buyers. You know, I don't work with new buyers. It has to be somebody who's already in the system that I've worked with before. Or like if you called and said, hey, my son is looking in Tahlequah, then I've got that, you know, but I don't take the, just the, you know, Zillow calls. That goes to the team.
