A short YouTube video monologue arguing that generic opening questions like “How’s your day going?” backfire in sales conversations because prospects interpret them as insincere and immediately recall negative past experiences with salespeople. The speaker explains that such questions act as a mental red flag, priming prospects to be distrustful.
Chapters
And even if you are genuinely interested in how every single prospect's day is going, and you plan on listening to how their day is going for the first 10 minutes, your prospects don't believe you are. Why do they believe you're not generally interested in their days going? When you ask generic questions like how you doing today? How's your day going? Because they are used to every single salesperson who's ever tried to sell them anything, starting off with what type of question? How are you doing today? How's your day going? Do you know what that triggers in the brain? It just screams red flag. Salesperson trying to sell me something. Because their mind immediately goes to where all the negative experiences they've had with every single salesperson's ever tried to sell them something.