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Short YouTube monologue advising salespeople to avoid predictable, polite small-talk questions in business calls and instead deliberately shift conversational patterns to better engage prospects.
Short YouTube monologue advising salespeople to avoid predictable, polite small-talk questions in business calls and instead deliberately shift conversational patterns to better engage prospects.
Hey, how you doing? How's your day? And we think that's really innocent. And our mom told us to be polite to strangers. But in a business setting, that's a predictable question. That most prospects are used to that pattern. The prospect knows you don't care. Right? So I might relanguage that. Like, hey, welcome to the caller. What's going on in your neck of the woods? You know, I just shifted the pattern a little bit. I'm interrupting the pattern.
