Short transcript from a YouTube conversation emphasizing the value of genuine, heartfelt service and wholehearted effort. Speakers contrast authentic, personable customer service with scripted/robotic delivery and stress that working with full commitment (not mediocrity or half-effort) leads to better outcomes.
I cannot stand a waitress or a waiter. I will tip them so much just because they're just so good. Just like how they make you feel, joking around with you, just having some fun. Not like, hey, how's it, you know, how are you doing today? Would you like to hear me this special? And they just recite the special like a robot, you know, you're like, I'm not even listening, you know? And it's like, it's just all fake. Like if there are cashiers at Walmart. But they do it the best of their ability. I just admire that. I cannot admire mediocrity.
Yeah. Whatever you do, work at it with all your heart. Men always exceeding expectations. Whatever you focus on, whatever you want to commit to and whatever you want to learn, if you do it with all of yourself, you're going to get the best results. It's kind of like you go to the playoffs and you like, halfway practice at the practice.