Short sales-training monologue advising how to handle the common "I'm busy / call me back" objection on cold or inbound calls. The speaker demonstrates a tactic of repeatedly 'selling the exit'—telling the prospect you have limited time to lower their guard, ask a question to make them open up, then buying another minute or two by restating limited availability.
Chapters
You ever call one of these leads and like, oh, I'm just really busy right now. Can you call me back later? Now here's what I might do. Oh, and just so you know, I've only got a few minutes before my next appointment, so we might even have to reschedule. Anyways, like, what caused you to even, like, respond to the ad? Just so I understand, remember, I'm selling the exit. I've only got a few minutes before my next appointment. Anyways, we might have to reschedule. Why do I want to do that? Where does our guard start to go? Their guard goes down because they feel like you're about to get off the phone. So when I go to ask that question, they're more than likely to open up a little bit. They start to answer, and I might then come back and say, oh, yeah, and I don't have much time as well, but what happens? And I'm going to ask another question. So I'm continually selling that exit. So I buy myself another what? Another minute or two. Another minute or two.