Jermaine Edwards

Unlocking Relationship Success #podcastinterview #humblemind #customersuccess

11 Mar 2024 · 1 min

Watch on YouTube

0:34

People judge their relationship skills by their best relationships and miss what actually makes connections work. The speaker calls these hidden factors "connecting points" and argues you need to understand the system that supports all your relationships, not just the successful ones.

Chapters

So for example, I'll give you an example here. And I think almost all of us could experience this at some point, that you have certain relationships where things just move really easily. You get certain results and then all of a sudden we begin to define the results of what we produce based on our best relationships, not based on the ones that aren't working. So what happens is what we miss is understanding the connecting correlative points that actually help all relationships to move. In a healthy way and move forward. Other than that, rather than looking at one relationship and thinking, well, this one's working, therefore I must be good at it.

More from Jermaine

0:38

Turning Problems Into Advantages #accountmanagement #customersuccess #business

2y ago

0:29

Becoming A Chief Value Officer #accountmanagement #business #keyaccountmanagement

2y ago

0:49

Should you be a Lighthouse or a Lamp #accountmanagement #customersuccess

2y ago

0:37

Guided By Lamp Saved By Lighthouse #accountmanagement #customersuccess

2y ago

0:28

Mastering The Customer Response Triad #accountmanagement #customercentricity #customerservice

2y ago

0:44

Mastering The Art Of Uncovering #accountmanagement #customercentricity #customerservice

2y ago

0:44

Uncovering Conversation Summary #accountmanagement #customercentricity #customerservice

2y ago

0:28

Unlocking Insights With Stimulus Questions #accountmanagement #customercentricity #customerservice

2y ago

0:53

Unlocking The Power Of Social Awareness #accountmanagement #customercentricity #customerservice

2y ago

0:45

Customer Retention Strategies Part 4 #accountmanagement #customersuccess

2y ago

0:43

Customer Retention Strategies Part 3 #accountmanagement #customersuccess

2y ago

See all content