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In this concise instructional video, David Molina addresses a common challenge for coaches and service providers: clients often fail to provide required materials such as forms, videos, or interview recordings. He proposes a proactive strategy: immediately after a client purchases a service, map out all needed deliverables and request them while the client’s enthusiasm is at its peak. By treating the post‑purchase period as a “hot iron,” providers can capture high‑quality information, streamline the onboarding process, and ultimately deliver a better service that satisfies both parties. The video ends with a call‑to‑action encouraging viewers to explore his other content for further coaching insights.

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