David MolinaLikes Ain't Cash. 4,800+ Customers. 250+ Clients Served. How I Turned My 1 Big Idea (Likes Ain't Cash) Into $3 Million:

The time you invest in a client goes down over time.

Name: The time you invest in a client goes down over time.
Uploaded: 2024-10-31T18:00:42+00:00
Duration: 22 s
Channel: David Molina
Description: In this brief talk, the speaker argues that the moment a client is signed marks the start of a gradual loss of that client’s attention and resources…

31 Oct 2024 · 0 min

Watch on YouTube

0:22

In this brief talk, the speaker argues that the moment a client is signed marks the start of a gradual loss of that client’s attention and resources. Early on, a new client demands a high level of time and support, but as the client base expands, the amount of time allocated per client naturally declines. The speaker emphasizes the importance of controlling the number of new clients taken on initially, because the onboarding phase is resource‑intensive, and over‑loading can jeopardize service quality. By limiting intake early, the practitioner can manage the tapering of time per client as the business scales.

The day you sign a client is the day you start losing them. So from the beginning, you got to get it right. Time commitment goes down as more clients came in. So the questions you get from client on day 1 are going to be less than on day 60. This is when we control spots. We don't get too many people in because in the beginning it's just going to be too much, but eventually it tapers down, right? So like time per client goes down, percentage of time.