Document every vehicle or boat at move-in with timestamped photos of all sides and any existing damage. A signed condition report with pictures takes ten minutes but protects you from disputes over an $80,000 asset or any high-value storage.
Chapters
Clause 3, condition at move-in documented with photos. Before you accept the vehicle into storage, photograph it. All 4 sides, the roof if accessible, the hull if it's a boat. Document any pre-existing damage, scratches, dents, oxidation, existing cracks. Sign off on the condition report with the tenant present. This protects you in the most common dispute In a boat and RV storage, which is a tenant who claims their vehicle was damaged while in your facility when the damage was preexisting or happened somewhere else. Without documentation, you're in a he said, she said situation about a vehicle worth $80 grand. With a signed condition report and timestamped photos, you've got a record. Build the photo process into your move-in workflow. It takes 10 minutes and can save you significant grief in the future.