Joe Downs walks new self-storage owners through software integration: making sure your facility management, gate, keypad, maintenance, and property software all talk to each other. Your website is the customer-facing piece that ties it together.
Chapters
If you've just purchased a facility, you need to make sure that all of your softwares work together. So your facility management software needs to be able to talk to your gate software, and that gate software also needs to talk to the operator. I actually came across some keypads that were incompatible with the gate operator. I had never seen that before. So you have to make sure that that all works together. Your facility maintenance software needs to be able to integrate with your property management software. Everything has to work together. Your website, that one is extremely important, and I think a lot of people don't think about it as often as they should, considering that that is the frontline of their facility, and that is exactly how people are finding them.