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In this introductory video, relationship coach John Kenny outlines the first component—"P" for Problems—of his PEOPLE programme. He explains that identifying the problems that affect a person’s life and relationships is the foundation for the entire process. Kenny describes how to evaluate problems by considering their scope, duration, and which areas of relationships they impact. He then introduces the analytical framework of the "3 W's": 1. Who – examining the actions of oneself and others, and identifying specific people who may be central to the issues. 2. When – pinpointing the situations or times when the problems surface and are most influential. 3. What – exploring what is actually happening, including spoken words, actions, thoughts, emotions, and resulting behaviours. The video serves as a brief overview, encouraging viewers to reflect on these questions and promising a deeper dive into the next element (E) in a subsequent video.

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