Jorge Fuentes ZapataFounder, Fuentes Zapata LLC · Making CRM, MarTech, and AI work for you.

Leveraging AI Agents: So easy, your mother can use them...

8 Aug 2026 · 1 min

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In this brief dialogue, Speaker A argues that AI agents will be adopted more quickly than traditional enterprise tools like CRM or project‑management software. Speaker B reinforces the point by illustrating how even a 78‑year‑old who only knows how to send a Gmail message could become an effective user of an AI agent. The exchange emphasizes the low technical barrier—anyone who can compose and send an email can leverage an AI agent to accomplish tasks.

The adoption of AI agents, in my view, will be faster than, you know, CRM software, project management software, whatever, and for sure.
So I think that's important to consider. Absolutely. So what I heard you say right there is my 78-year-old mom can become an Agentic user because she knows how to email.
That's it. Absolutely. Sure, sure. As long as somebody has a Gmail account and knows how to hit send to a specific address, right? They can get anything done for sure with an agent. They can leverage an agent.