Jorge Fuentes ZapataFounder, Fuentes Zapata LLC · Making CRM, MarTech, and AI work for you.

See Patterns: 20+ Portals Weekly Edge

8 Aug 2026 · 1 min

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In this brief monologue, the speaker argues that a combination of formal education and the habit of reviewing more than twenty customer portals each week provides a distinct advantage in recognizing recurring patterns and pain points. He notes that these common issues appear across a wide spectrum of organizations, from small businesses with a few hundred or a thousand contacts to large enterprises managing millions, indicating that the challenges are largely scale‑invariant.

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Definitely that level of education coupled with the experience of looking at, I don't know, 20+ portals on a weekly basis gives you an edge in seeing or recognizing patterns across different portals, right? So that's pretty important, right? Because as I was mentioning in the last segment as well, I've seen companies as small as having 1,000 contacts or a couple hundred contacts in their database. All the way to enterprise companies that have millions of contacts and the recurring pain points are pretty much the same.