Finding Brave 75: How To Become a Millionaire Through Your Business, with Jaime Masters

A hosted interview (Finding Brave episode) with Jamie Masters about scaling service-based businesses from six to seven figures. Major themes: there is a lot of generic/poor advice online so founders should assemble trusted mentors and follow what fits their strengths; entrepreneurs must know their work preferences (assessments/time audits) and hire complementary operators/right-hand people to scale; document processes (Loom/SOPs) to transfer knowledge; money is a tool and founders often need to heal money programming; commitment to the path (not a fixed timeline) combined with pragmatic pivots to meet cashflow needs. Practical takeaways and resources (time audit, three habits of millionaires) are posted at eventualmillionaire.com.
Chapters
Hello, everybody. Kathy Cabrino here. Welcome to another rockin episode of Finding Brave. We're so happy that you're here and I'm beyond honored and excited to have our amazing guest Jamie Masters here. You know, folks, I always love to tell a little story about how I know a person or, you know, how we got connected. But in this case, I really have to share. Jamie is a master, literally, in helping your website is eventual millionaire, but you're helping people scale, you know, from six to seven figures and higher. And I want to tell you, I've had two conversations with Jamie and I have implemented so many ideas, Jamie, that work, that really work. And I can't wait to talk about how to build your business, how to become a millionaire through your business. And what I want to tell you folks is, and Jamie and I have talked about this, there are so many gurus out there, so many marketing, so many, so many experts, and their info is such crap. Maybe that'll get bleeped out, I don't know. But it's. And I want to maybe even start with that. But I've got to read you Jamie's bio because it's so impressive, but it's so wrong. It's so misguided what we hear. It's so cookie cutter. It's often so about how that person can make money from you while they're not guaranteeing, we can't make guarantees, but while they're not actually helping you make the money that you want. And I also want to talk about the energy of money and how, I don't know everything I get from Jamie. There's such a generosity in the vein of how do we make more money? So hang on to your seat, here we go. How to make a million. Doing the work you love, the heartfelt work you love. So thank you, Jamie. Thank you so much.
All right, thank you so much for having me.
Oh, I'm so excited. So, folks, here's Jamie. Jamie Masters has been featured on Yahoo's homepage six times and an Inc. Entrepreneur and business insider. She's been a top business coach for over 10 years and has helped hundreds of six and seven figure entrepreneurs and business owners optimize every area of their business. She's also the host of an online show, eventual Millionaire, where she's interviewed over 4, 400, I think it's even 500 now. It's very close.
It's very close.
Self made millionaires, which is so cool. So there we go. Let's jump in. Everything I just said, Jamie, what do you Want to riff on? Can you tell me why there is so much terrible advice about how to make a million dollars?
What's going on? I have so many opinions on this. As a side note, one of the reasons why I started interviewing millionaires is because I wanted to get the information from people that were actually in the business, not just the people writing the books about the. Get me wrong, that's great, too. Right. And one thing that I found after going through so I. It's been a lot of millionaire interviews, and I'm very grateful that after many of them, at the very beginning, people offered to help me. Right. I know. Right? Number one, that's really generous. Thank you very much. What I found, though, which I did not think would be an issue, is that their perspective on what I should do was completely skewed based on what they thought was right. Oh, so. Right. So the guy that was a speaker was like, you should be doing $25,000 speaking gigs. Let me tell you what to do. You should do this, you should do that. You should do this right. Then I talked to somebody else and like, no speaking. No, that's time for money. No, you don't want to do that. What you want to do is you want to.
Right?
So when I first started and I got in here, I was like, I don't know what to do. Everybody kept changing my course. Right. And so part of it to me is that they think because they. There's one way to do it, they did it this way. They're just showing and showing the world how it works for them, and sometimes they can get people to do it, too. So don't get me wrong. I'm not saying that everybody's a scammer. There's a lot of scammers out there, for sure. But even the people that kind of think that they're doing the right thing, it's not like you said, a cookie cutter thing. What I ended up doing in that situation, by the way, was creating a board of mentors. So I got five guys that could actually get on a phone together and tell me one way to go for me, that would be best for me, because I was getting so many piecemeal little systems that were supposed to work, and it didn't feel like any of them actually worked for me. Does that make sense? Yes.
And I want to riff on that for a second. You had mentioned some of your team are becoming coaches or you're learning coaching. You know what I think you've just nailed? The problem is, and this is why I'm grateful to be a coach. If you came to me and said, I want to have more thought leadership out there, I'm not just going to start talking. I'm going to ask you, what is it that you like to do? Do you like to write? Is it, is it YouTube? Is it video? I mean, not everybody can have a Forbes blog with 32 million views. And if I were to say start doing that, I wouldn't be listening to you.
Do you think that's yes? Yeah. You don't even have to answer the question yes a million, a million times yes. Because we're online and it's a one to many aspect. Instead of getting information, they just tell the information.
Right.
And so like you said to me, each individual is an individual. Yes. We're not all special snowflakes like we think we are in some ways. But in, but in so many other ways, if you hate what you're doing, you will do less of it. It is like we're not crazy creatures. That's just, that's logical. Right? And so to me, I do the exact same thing as you. I go, who are we working with right now? We have them run for my clients, run them through different tests and assessments so I can understand them. Sometimes they don't even understand themselves. I remember when I first started, I didn't even know I loved interviewing. I never in high school would have ever picked like I'd interview millionaires in my life. I was an art major first and then I switched to computers.
Are you an introvert too?
I'm in the middle.
You're an ambassador?
Yeah, I go back and forth. So sometimes I want to be in a corner reading, nobody around me, like a hermit. And other times I'm totally fine. And so to me, the process is more about learning about who you are and then finding people that it actually aligns with that, like you said, actually care about what you want. Because I find like there's many, many ways to be able to do it. It's just right now online there's so many that it can get very confusing. And we ended up like shotgun marketing approach where you're like, I do a little. I dabble, I dabble. I dabble. And then nothing actually comes to fruition because we're just sort of skimming the surface of everything.
I wish I'd Talked to you 10 years ago. Can I. I want to dimensionalize what you're saying so people understand. And a lot of you are coaches or would be coaches or private practitioners or therapists. Who listen to this. I want to tell you what this, how it looks when it goes badly. Briefly, I realized that one of my sweet spot swim lanes is one on one work. But if you're only doing that, that that's how I almost lost everything because it's exhausting to fill the pipeline. You can't fill the pipeline. And I didn't really want to only do one on one work. But what so literally more than five gurus told me is if you really want to make a million dollars, you're going to have to move away from needing to be present to be successful. And I interpreted that in the wrong way. I do believe there are millionaires who are somewhat present with their. With a thousand people on a call and they're making millions. So I just interpreted it incorrectly that I've got to offer passive income stuff, which is great, but it doesn't work as well for me because I do in some ways want to touch and feel what my people are going through so that I can help. Do you have anything to say about that, Jamie? Does it make sense?
You were like me? And what's so funny is I'm going to dinner tonight with actually one of the guys that I interviewed. His name's Robert Hamilton. He wrote a book called the Master Plan. But he also has an assessment. When we were just talking about assessments. And so what's interesting, I literally right before this call, I was listening to the assessment of what he did and I had taken it a long time ago. I'm apparently a star. I think you might be similar.
Right.
I know it's a great title, but not great with the details. Right. Love being around people. Really feel like you're good at that and connection. Right?
Yeah.
Right. It is. And I want more and more. And like you said, it's very hard to scale yourself unless you do groups, unless you do this, unless you do that. And it's so interesting because when he's going through his list, it's. It's less about you trying to do all the things right. And it's more about having the people on your team to supplement. Right. I know you don't want to hear this. All right. Nobody wants to hear it. They're like, but we just had my right hand, Leilani, who you have met too.
So wonderful.
She's so wonderful. She is what they end. This is just terminology. You can get the book and I think there's a free assessment online. But she's a lord, so she actually does the details. It doesn't matter. We call them owner. I'm the owner, she's the operator. But you're trying to figure out what your strengths are and then aligning it based on that. Because if you feel like you have a need for connection, as soon as you drop all connection, you're gonna not like your business anymore. Right? So, and then you're like, well, now I don't. Now it's not even worth being a millionaire. I'd rather have a job that me more money than I could save more than I actually enjoy doing. Right. Which is sad too because you have the control of your over your own business and what you do. But it just gets very muddled when especially we're trying to see the label and you're in the bottle, right. And everybody else is giving you advice and you're like, I don't know what's right for me.
And I love that. I have, since we first spoke, I have hired a right hand person. And all I can tell you people is for the first time in 10 years, I could breathe more deeply and more. I'm like, oh. And I realized just, even y. Having a right hand person that can be your front, front facing experience also lets you be in your genius zone. So I was confused because part of what I've given her to do was connecting with everybody who reaches out to me. Well, that is exhausting. So I think that another piece is if you love what you're doing, but you're doing so too much of it, you're not going to love it anymore. Right. So I think a lot of us who love that personal connection don't hire the help they need soon enough.
Totally. Well, a million times, yes. It's. I have this conversation over and over and over again because it's scary to hire somebody. I mean just.
And it's a lot of work. It's to onboard somebody you want to poke your eye out. It's like, good lord.
Somebody that's actually good. When you don't have a skill set in hiring. Like as an entrepreneur you're expected to know everything, right.
HR and finance and. Right.
We expect so much of ourselves. Whereas if you had a job, you would have a small slice of whatever the pieces are. And it's a wonderful thing. It's horrible sometimes, don't get me wrong. But it's a wonderful thing to really understand yourself better and what you aren't great at. Right. Even if sometimes entrepreneurs are like, no, I'm great at everything.
Right.
Usually you're not or you hate doing it.
Right. You Might be great, but it exhausts you. Your energy is flat.
So I used to, when I was in tech, because I came from tech, I was a project manager. Now again, I told you right before that I hate details. Now I can do them. I was a programmer also. And I. When I put my mind to something, I am like a pit bull, you know, I will not let it go. But oh my gosh, I hated my job. I'd come home and be like, okay. And everyone was praising me. And I was just like, I don't, I can't do this the rest of my life. I had what I called a quarter life crisis. I was making $100,000 at 24, going, I hate my life already. Is this what I really went to school for? Right? Which also sucks. Again, not horrible because I did have assets and stuff like that, but I was also in $70,000 in debt. Cause I was also done with money at the beginning. Hence the reason why the eventual millionaire stuff, right? So to me, really understanding what I was best at, I didn't even understand any of that until I actually got into my own business, which is sad. I wish, I wish we taught this stuff in schools, right?
Well, this is my world, you know, working with 15,000 professional women and their biggest power gap is not recognizing their talents, abilities and accomplishments. That's gap number one of women in the world, I really believe. Oh, all right, now let's go into. Since you've interviewed so many, you've helped so many millionaires or eventual millionaires, what would you say is the biggest thing that differentiates someone who has the potential to earn that in their business and someone who isn't going to. What is it?
So there's a handful, right? There's a, there's a few. And we can talk about there's a couple of them. But one of the ones that I think is most important, and this is kind of what we were talking about before, where we doubt, we were dabblers committing 100% and with a no matter what attitude. What we get caught up in as humans in general is how am I going to do all of it?
Right?
And there's no way you can plan from A to Z. You just, no offense, like when things change, everything happens. Like if you're on a road trip and you know there's an accident, you might be detoured. And that's just sort of the way that life is. You don't understand completely exactly the route unless you start getting there, right? And so as you start going through that, you'll start to understand what works a little bit better. But if you don't have that commitment and you jump from track to track, right? Oh wait, I'm going to drive to Chicago. Oh wait, I'm going to drive to California. So you start driving this way and then you're like, nevermind, I'm going to turn around and go over here. Oh, never mind. Right. And I'm not saying don't go with the flow in some things, but it's the commitment, that relentless commitment to no matter what, I'm going to figure this out no matter what. Even if I figure out that this is completely not for me and I do need to change tracks, that's fine. But it's 100% going, what am I going to do to get to that end result? So if it is finding work that you absolutely love, right. The only way that you're going to go is if you keep committing to that number one goal.
Can I throw something out and see what you think of this? I'm going to be on another podcast talking about a secret to success. And I want to make something clear. A lot of people talk about if you have a plan B, then you're never going to get to your plan A. And I have a thought about this. When you say 100% commitment, I want to tell you what I think about that. Tell me if you agree. When I was starting my coaching business after leaving corporate and becoming a therapist, I wasn't making enough money. I. We almost lost our house for, almost foreclosed, you know, mitigated that. Thank God I was committed 100% that I was never going to go back to corporate full time. I mean, I would have given my life to assert that statement. However, what I see in people is denial. So when you're not making enough money and you don't have enough money to fund growth, you better damn well do something. If you're using your credit card to buy groceries, which I was, and pay rent, you're. You're screwed. So I decided I can't bear this one more minute and I don't like who I am. And so I put my resume on monster.com and I got hired into a recruiting firm to do business development. I want to tell you I did not like it, hated it. But in that six month period, what I felt was I was doing the right thing to keep my family afloat. And wouldn't you know it, I got offered to do my Forbes blog in that period of time which has changed my life. So that's eight years ago. So I want people to understand that commitment 100% doesn't mean you're going to have to go bankrupt, that you don't change direction, that you don't pivot, and that you don't do what's necessary to feed your family. Tell me what you think of that.
Exactly what you're saying. So to me, especially when we're dealing with anything that has to be with pain, right? You're like, oh, so much pain. Which one's more the pain of having no money and all this stuff, or is the pain of not having the work that you love? Well, we can supplement and change around. And what I think is so important is that it's not a timeline thing. It's a commitment to a life, not a timeline. Just because six months or whatever, I was willing to go back to work after, I was like, I'll quit. And if I it doesn't work out for me, I'm going to Home Depot. I'll work there. I don't really care. Doesn't matter to me, right? As long as I felt like I was doing the path that I thought.
I should be doing, no matter what the path, people. And that might look very different from what you've attached in your mind that it should look like.
Expectations are horrible for me and most people also, right? But it's supposed to be like this. I was told that if I go to school, then I'm supposed to get a great job, which I did. You're supposed to like it, right? Like, that's the. And then you just live a happily ever written house. I mean, that's the tough thing is, is that because we are especially sold a lot of dreams online about the expectations of what it's supposed to be like. And I think this is part of the trouble with the people that don't understand what they're doing when they use marketing psychology to sell a dream that is a wonderful dream, don't get me wrong. They don't explain. And copywriting, they tell you not to tell them how hard it's going to be on the path, right? And so to me, we're setting ourselves up for expectation and an easy path. And to me, it's not about that. It's about the commitment to that path. It's gonna be hard. Like, it's not necessarily gonna be the easiest thing in your life. Anything that's really, really worthwhile has challenges, no matter what it is. Millionaires have challenges. We are humans. Humans have challenges.
And I'm with You like on my amazing career project course, you know, they say, don't say that it's hard. You know, sell them a dream. I'm not gonna do that. Because when you get into my course, when the hard work comes, you're going to be shocked and you're going to feel, what the heck is this? So I only want people who understand it's hard work.
Well, and teaching them how to mitigate what that looks like. Because not being motivated, not being inspired also sucks. But it can be hard. And we can still be inspired, right? And we can.
Oh, beautiful. There's a tweetable we can use. Tool.
I have to do this too. I have a whole bunch of YouTube videos. On the day I'm not feeling great, I have to go meditate. I have to watch one of those pumped up awesome videos. And I'm like, okay, great. Even I've taught my daughter and I absolutely love this. She's more brilliant than me. She actually does it better than I do. She's like, if I'm not feeling good, I'm not going to be looking at the stuff. Or when I'm feeling good, I'm not going to be looking at the stuff that sucks. I'm going to keep focusing on the stuff that's really good. I'm like, how old is she?
From the mouth of pin. Wow.
I know. I'm like, you're brilliant. Okay, good reminder. Thanks.
Right?
But it's true for all of us. Ten years old, she listens to my podcast every night. She. I will hire her as soon as she's stubborn entrepreneur like me, though, so.
Maybe not, but she has her own dreams. Thanks, Mom.
Having the reflection, though, that it is about where we are in the moment instead of, I am an overachiever. And I thought it was about all of the external achievements.
Right?
Yeah. I've been on Yahoo's homepage six times, right? And so the first time I. I thought it was the coolest thing ever. I had people from high school being like, wow, you're somebody. Right? My website went down, we sold nothing. Like, it's not. It wasn't what I thought it was.
I feel the same way. The first time I was on Yahoo, you know, I was talked about the five biggest mistakes you have in your mind about your career. I got my ass kicked. I mean, out of 142 comments, 140 of them were like, right? I thought I was so mean and I thought. I thought I made it here. Thank you. Thank you, universe. There's lessons in that all Right.
Actually, I wanted to say one other thing and that to me, this was the big point that I was making at the beginning with the board of mentors. You don't want to be taking advice from anybody that doesn't have your best interest at heart. So those commenters. And I had to learn this lesson the hard way, too, because I started to read those comments. Oh, this is good. Oh, oh, these are core issues.
Right.
Bringing up everything. And it has been a habit to try and protect myself from that, because we do. If we let in too much from the people that don't care. Like Brene Brown talks about the people that are outside of the.
Oh, I love it.
That was my quote on my wall, actually. And I don't think I've told anyone this when I was little, so I painted that quote.
That's Theodore Roosevelt, isn't it?
Yes. Yep. I was a dork when I was little, but I was a field hockey player and I was like, you're in the. You gotta be in the ring with the blood and the sweat. Right. And so to me, I didn't actually get it, though. I mean, it was on my own.
I was like, why would we know what it's gonna. What's gonna hit us later?
But every time I have that negative reaction to, like, comments, and I'm getting better, I'm not perfect at this point.
We're still people. Yeah.
That self awareness of going, oh, that's not in my best interest. Oh, I shouldn't let that in. Has been phenomenal for me.
Wonderful tip. Wonderful tip. All right. Now can we talk about. So I do want to talk about the energy of money for a minute. Can we. You know, because I'm a trained therapist and have gone through money issues myself and continue to. I really feel that everybody has a specific relationship with money, and the vast majority of people I meet need to heal their relationship with money. Can you tell we didn't talk about this in our private. Can you talk to me about the energy of money and what is the most helpful energy and what you see gets in the way of having a healthy, energetic relationship with money. What do you see?
Oh, there's so many things. But I want to do a book recommendation because one of my very good friends. Do you know who Kate Northrup is?
Yes, of course.
So she wrote Money Love Story, and I highly recommend that to anybody. Yes. If you have not read it yet, that is one that really tackles that issue that you're talking about. Right. And I wrote in my book also that money is technically a tool. Right? It is not something that we have attachment to. And yet I also grew up with my dad saying, money doesn't grow on trees. I have all of the programming. Right. That everybody else did, too. And being able to counteract that, especially because I was so resistant to it, I was like, I will make it. So that's why I went after a job I hated. Right? I was like.
Because for me, I will not be.
And my parents. I mean, my mom's a secretary. She makes $20,000 a year. Right. My dad is retired now. He's always hated his job. They will never take business advice from me, ever. So I. But I've tried, so. So, like, coming from a small town in Maine that saw that, I was just trying to get away from that. Right. And so what's interesting, though, is you don't understand that the pre programming that's going on in you is. Is. I mean, we're like an operating system. So it's just bringing up those thoughts, right? Even if you think you're like, I want more money, it doesn't really happen that way.
And if you're a reaction to something, you're still tied to that something. That's what people don't understand. And, you know, you're not free of it. You're still reacting against it.
Well, I made $100,000 a year, and I was $70,000 in debt and had a $250,000 mortgage at 24. You know, I've got money now. Oh, wait, now I painted myself in a corner and I can't do anything. Awesome. I can't quit my job. My husband at the time was a professional juggler and didn't have health insurance or anything. I was like, I can't quit ever now. I've just screwed my entire life. Right? But it was because I was sort of letting. I like to say, don't let your money control you. Control your money.
Right?
And I didn't even want to look at it. I knew as long as I just made more, I didn't even want to look at the numbers. And I was. It was so. There was so much resistance. So Kate's book. And I had gone through a lot of my money issues before Kate's book. But Kate's book is amazing. And I.
Wonderful. She's Christian Northrup's daughter. No.
Yes.
Yes.
She's from Maine also. I know.
I know I connected with Christiane, but. Wow. I'm gonna check it out immediately. Summer reading, here we come. All right, now, did we Talk about, would you differentiate this? Talking about scaling. Okay, you've got you yourself and then maybe two other contractors. But now you really want to scale. You're making six figures and you want to go to seven. Are there any, you know, tried and true things you need to tell us that we have to be careful of or make sure we focus on how.
Long do we have?
I know 10 year series, not a show.
It's an evolutionary process right. As we're going through. But if somebody has one and then they have two contractors or something like that, like me and you were chatting about before, knowing how much time you have. Right. And what your worth is, which I know everybody's heard this before, but nobody really does it. I make my clients go through a time audit and I can give the link. I'll put it on the landing page that we have for later. And it's no opt in required. Like it's, it has everything right there. It goes through it. And I make my clients and they hate me for a little while, they love me later, they hate me for a while to time track absolutely everything. Because when you look actually look just like you avoid looking at your money, you actually look at how you're spending your time and what it does give you energy and what takes away your energy, why you feel drained at the end of the day, right? When you start going over that, most of the stuff on your list is probably not a great fit for what you should be doing. Like we were talking about maybe getting a right hand that is better at details if that's not your specialty. A lot of the people that are visionaries don't really have the detail oriented skills. And now if you're detail oriented then you need somebody else on the back end that's maybe a better salesperson or whatever those pieces are. What you're trying to do is finding the gaps in your team so that you can have somebody that complements you. Because if you don't have that, you're literally going to just be gritting your teeth trying to do stuff that you don't like to do anyway. And scale. Very difficult when you hate half of the time that you're working.
I love it.
Right.
I love it. And you know, there's a corollary I think you'd probably agree to. I'm now working with the firm leverage that has some of the top and it's getleverage.com some of the top top contractors in every field you can imagine. But the project manager I'm working with Said, okay, look, we're going to save you five to ten hours a week. Now, what are you going to do to make money with that? I thought, what a fantastic question. And just her asking it puts this little guilt layer on when I'm frigging around frittering away that 10 hours, I just got like, it just helped me focus. And now I can't believe how productive and innovative I've become in the past two months.
So what's so interesting to me is that, yes, it's scary to hire whoever you have, whether contractor or not, contractor, employee, It's. It's still scary because you've never done it before. It's so out of your comfort zone, right? And it's money, so it's usually cash flow. And you're like, ah, right. And so, right. What's interesting though, just like with hiring coach and you know this, it's them putting skin in the game. So it's you going, oh, I actually do value my time more than $40 an hour or whatever you're paying them. And you have to go, oh, crap, I'm losing money if I'm not actually making more than $40 an hour per those times. And it will make your focus be so much more laser, like on the stuff that most likely is out of your comfort zone, which, like we talked about in the article that we. You had written before, getting outside of your comfort zone over and over and over again. I know it sounds cliche, but that's what millionaires do. They keep going, okay, okay, got to do the harder stuff. It can still be in flow. I'm not saying, I'm not saying you absolutely hate every second of it. That's why it's out of your comfort zone. It's just that you've never done it before. So expanding like that and learning how to work with it evolves you as a person. So one of the things I like to say is imagine in your business right now, if you took any of the millionaires that I interviewed, whoever you identify with, the best that has the business that you would so love and put their brain, maybe their brain and their heart in you, right? What would they do?
And if you have a bigness, they wouldn't be. And maybe one way you can sense it is literally, what is your emotion? What is your energy? What is your gut? What's your intuition saying? Are you sitting there mumbling, God, I hate this? For instance, I am involved in planning a retreat in Ireland and I cannot wait. But I have to say the details of it I don't ever want to do again. I have learned that and I can't wait to get there and I can't wait to be inspiring as the co host with the wonderful Lorna Byrne. But the details are crushing.
Yeah, for now.
So for now. But look what I learned in what is involved in running something like this.
You know, I'm gonna give you a little tip on that then too, because this makes you feel better, at least in the moment, and actually saves you time later. So when you're going through that stuff, because everybody has to do some of. I mean, no matter how big your team is, there's stuff that the owner's doing that they probably don't want to do also.
Right.
Just because growth is an interesting thing when you're actually doing that thing. So let's say it's the planning for Ireland. Start recording loom videos. Start recording the way you're thinking about doing it.
Like why you choose standard operating procedure, best practices.
Exactly. Because you're. Especially now when you're in it. Let's say you hire somebody that can do it later, right? When you. When you do it later, you're gonna have to explain to them what you thought back last year when you were planning it. And it gets lost. You're like, I think it was like this, and I think I chose that. And if you just document it. And I hate writing things down. So that's why I say loom videos. Like, I make little quick, quick videos and stuff to sort of go through my thought process. That way we can go, at least we have something. And I feel like I'm saving myself time in the future. So even though I have to go through the grind, it's actually a better thing for you to understand how the whole process works. Because you'll get what you want. Even though it's painful. You'll get exactly what you want because you're picking every single part. The tough thing when you get an employee is that they don't understand your brain yet. And that takes transference. Right?
And you know, I call that. Noel Tishy, I think, is a leadership guru, and he talks about your teachable point of view. You can't expect other people to know what you know about how you make decisions, how you make prioritization. You know, how you say yes, how you say no, and why. So teach with these zoom loom. Not zoom loom videos. You know, it's beautiful.
I have to go a little bit farther on this piece too, because I do think that knowing what you're creating and when you're creating it, even if it's at the beginning, will just save you a million miles down the road. So one of the things that we do in our programs is my right hand actually teaches their right hands in their business. I work with the owner, she works with the operator. And we've been called a translation service because just like you said, the owner sometimes goes, okay, I want it like this. And then the owner come back to me and goes, why? Why did they do a 20 page SOP on a thing that like, I don't even understand, right? And a lot of the times it's because they, they might have come from corporate. They don't understand that we really have to prioritize things as owners. There's so many inconsistencies that the owner just assumes that people have. Right. And, and imagine we're totally separate humans. And taken, our perceptions can be vastly different. Same exact words, which is very. You see a car accident and there's lots of different multiple views. So just make sure that you understand that there is going to be some lead time on what that is and you're going to have to give them quite a bit. So even your project manager, I hope she gets you really, really well. But giving her more time so that way she can understand how you work will make in the long run, way easier. And I did this not very well at first, and that's why I have to highlight it, because I would be like, oh, it's kind of like this. And I'm so quick and fast in my thought process and I just sort of throw it. And my delegation was not as good as it should have been at the time, right. And they'd come back and I'd be like, that wasn't it at all. Right. Okay, let's try it again. Right. And it'd be a bounce back and I felt like I was doing more work. I was like, I'll just do it myself. It'd be way faster. And that's what I hear from owners a lot. Like, it's just easier. Not even worth having contractors. I'll just make it up, you know, if I could do graphic design, I'll do it myself. I can just see it, you know, and so getting really, really good at that communication link. Really important.
I love it. And I want to add, I don't know if you're like me, but I'll have these moments of little dormancy and then, holy cow, I'm like a hummingbird. Okay, we're gonna do this. And now we're gonna launch this course. And, and these poor people. I know that I'm bombarding them. I know it. I've been told that. Now I still bombard because it's coming out of me. But we have a sauna and project plans. But what. Where I'm highlighting what you're saying is I will give them more information. Can I tell you why I think this is so important? And can I tell you why I'm shifting off what I said I was going to do? Because I realized this and I think that they feel one more connected with the mission and the flow. And number two, they, they're not as annoyed that, good lord, she's looking like she's changing every. You know, I get her and I get where she's going. And then the third thing is I ask their opinion. These operators are not just my slave, they're not my slaves. I want their feedback because they are going to see things I can't see in. In this hummingbird mode. Would you agree with that?
So what's so funny is reading about the star personality that's. You still have to take that test next.
I'm doing it.
Well, part of it is that we want to change directions when. When we realize something shifts, right? So even if it's last minute, I do the same thing. I'm like, okay, so we're chaining directions again. She's like, so we planned this whole thing. I'm like, I know, but this is actually better. And I have a sword wall in my house. She could grab one of those and kill me. Like, she's sweet, so she won't. But I would if I were like, are you kidding?
I know it's so frustrating for them.
And that's the thing. And understanding and being like you said, actually caring about them as a human and going, okay, I am so sorry. Next time, right? This is sort of the way, how can I help? What can I do? That kind of thing and like you said, link it back to the. The point of it all and not just be a crazy tyrant that tells people what to do. That's not what we're looking for. But being on the same page and having that communication link is going to be really. That's one of the reasons why we have her actually work with the operators, because she can go, okay, the owners are a little crazy. And I was like, yep, you can see how crazy I am. It's totally cool, right? Like, I know, right?
There's empathy for our empathy for what it's not easy working for people like us. It's not. I think. I think it's fun. I think it's rewarding that, you know, my. The people that work well with me say they love it, but it's not easy all the time. No. Well.
And there's not very many resources out there that teach people how to work with entrepreneurs. Right. We just assume that everybody should get us. And we are weird. We are super weird. If anybody's working with an owner, they are kind of crazy.
Get your own self help group. You know, you're gonna need it.
I love it. We need to start one. All right, girl.
I'm looking at our time. Give us one more. One more thing that. How about this? It all looks pretty exciting when you're talking about it this way, but You've interviewed almost 500. What do. What's really going on that entrepreneurs don't want to tell you that we should know? So we normalize what we're going through.
Yeah. So I love doing podcast interviews, but I'm not going to say the stuff that's going on with me right now personally or professionally or whatever, that's bad unless I fixed it. Right. And every single human is typically like that. Right. And so whenever I interview millionaires, you usually hear about the failures a long time ago or. And how they got over it. Right. Or their successes. And what I have to say, because, you know, I've worked with hundreds and hundreds of millionaires. Everybody. Everybody has issues. We are all human. We have emotions, even if we're trying to shove them down like all heck. Right. We have issues. There's something in our life that is not necessarily perfect. There's no perfect person out there. And when we start to put people, especially successful in business on a pedestal and then compare ourselves to them when you really. And again, it's just the culture that we're in right now, and we just have to slap ourselves over and over again to understand that they are human. I know so many issues and so many problems for millionaires that I would never want to have personally. And yet. Right. And yet they're really successful in business. And just so you know, that's okay. Like, everybody's on their own path. You have problems, they have problems. That levels the playing field for what you are and what you're here to do and what you can accomplish and overcome. That makes you a better person. And that, to me, is why we're here. It's the journey of becoming a better person and enjoying as much as you possibly can along the way.
I couldn't agree more. And I love that. And I just want to say in looking at these seven power gaps that I'm writing about, and I've interviewed, you know, some. Some of the names that we've all heard a million times, and rich people and best selling authors, every one of them has a power gap. I can see it in pretty much the first five minutes. What does that mean? It means because you've made a million doesn't mean you're not flawed or troubled or struggling. As you say, when we're human. I mean, I would go so far as to say we all have some trauma, we all have some stuff. So why that's important is to normalize it. And don't, you know, look at millionaires the way we look at Facebook and Instagram, that everybody looks so beautiful, everybody looks so happy, everybody's got a lover that's gorgeous. You know, it's not true, folks. So just love yourself and know that you're in the arena. And that's enough. That's really enough to hug yourself every day, right?
Yes. I'm sending out virtual hugs to absolutely everyone listening. Get a hug from me, too.
All right, my dear, time's up. But where do we read more about you? What do we take from you? What do we learn? Courses? Anything? Tell us, where do we go?
Well, if you go to eventualmillionaire.com finding brave for this, that's where the time audit will be. We'll also put up some other resources like the three Habits of Millionaires. If you want to actually read a little bit more into depth on what's going on there and any other resources that I think you guys might like.
Oh, thank you for joining me. I feel so enlivened like you tell the truth in a way that makes me excited to be more and do more. What a gift you have. Thank you for joining. Thank you.
I'm honored.
And I'll talk to you soon about all my fun foibles and flaws and how you can fix them for me. Magic bullet, right?
Every time, easy.
Thank you so much, everybody. I. We can't wait to hear from you, I'm sure. Can people comment on your page? I know of course they can comment on mine.
Comment on yours. I want to go look at it on your page, engage in conversation. I'll hop over there.
Oh, good. And you know, I put these all over social media and Jamie will be there too, so ask your questions. We'll do a follow up even. Here's the top 10 questions we got. Please let us know how you found this. And we sure hope this is a big dose of finding brave and on your entrepreneurial journey. Love yourself. That's the biggest thing. Love and learn and embrace it, because it's pretty wonderful. All right, everybody, have a wonderful week. Thank you for being here, and we'll see you next time. And thank you again, Jamie.
Thank you.
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