Derek Anniston discusses how AI systems work alongside human judgment in sales. Employees who thoughtfully deviate from automated workflows and build real connections are the ones who stick around long-term.
It also makes people better when they have to think. And so the cream rises to the top, sort of. And I think people in our organization that thrive begin to do. That's how I know when somebody's going to be a long term person. And I know when I'm like really impressed by them is the first day somebody says, you know, the system was going to send a follow up and handle it this way and move it to this stage. But I decided, I decided I should do this instead. And that's when, like, my ears perk up and I'm like, okay, there's a future here because there's still a, you know, there's a human side of it. And that's a connection that you just made to that person. You identified how they might feel about something and you adjusted your behavior accordingly. And guess what? The machine still can't do that.
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