A short YouTube excerpt of a leadership talk (featuring Todd Caponi) advising managers—particularly sales leaders—about the cognitive harms of workplace uncertainty (poorer sleep, reduced creativity and performance, even lower measured IQ). The speaker urges proactive communication during periods of organizational anxiety (e.g., layoffs) so team members are not left worrying about their job security.
The first thing I want everybody to understand is uncertainty is like a kryptonite for our brain. Like, literally, when things. When we're uncertain, we don't sleep, we don't perform well, we're less creative. And at its core, our IQ literally goes down in those situations where there's uncertainty. Now, I want, as a leader, for you to think about your. Your team, your sales team. And they're looking around, they're talking to their buddies and seeing layoffs happen, and you're sitting there not saying anything. Now, you might not be saying anything because you think things are great. And, hey, there's no layoff coming here, which is co. But your reps are going to bed every night where they don't know. Like, am I just going to all of a sudden get swatted?
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