Excerpt from a YouTube interview (Listen with Intention to Motivate Your Team with Jill Bruno) where Jill Bruno describes her approach to motivating team members: she gives compliments to everyone but pays attention to who values them most, tests reactions to feedback, and notes that receiving affirmation can act as a mental reset for individuals.
So I would say I test the waters with a little bit. Obviously, I give everybody compliments when do. But I really pay attention to who does it excite the most. But I start again, like I said, equally. Everybody, you know, deserves the compliments, but I pay attention to who it matters most to. Because some people, you know, they know they're good. So, like, yeah, of course that call was good. Where others genuinely, wholeheartedly are like, jill, thank you so much. And that's honestly how I am. You know, I. For me, I just need to hear, like, jill, you're doing good. Like, I really appreciate it. And then that's like my mental reset. Like, awesome. Somebody knows I'm doing a good job. That's all it takes. So I make that obvious, like, tell me I'm doing good. So, yeah, like I said, I really listen to that. But then, you know, it's. How do people react to. I test certain things. What are those reactions? And then that's where I can pinpoint, you know?
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