A short excerpt from a YouTube conversation (Kevin 'KD' Dorsey hosting) where the speaker advises on onboarding SDRs—many of whom are entry-level or career-switchers—and emphasizes intentional, frequent coaching (daily or twice daily check-ins) and rapid support during the crucial first 90 days, particularly for remote reps who can't learn by observing peers.
Especially with SDRs, you have to remember that a lot of these folks are entry level. They're coming straight out of college, straight out of high school, straight out of a technical career. Maybe they're a total career switcher who just hasn't had the experience of working in a sales environment before. And especially, I think it applies across the board, but especially in remote environments, they don't have that benefit of being able to look over at the next desk and see, oh, Katie's doing it this way. That's what I should do. Right. Like, they just don't have that opportunity to learn that you and I had coming up. Right. So I think that answer is super simple. It's just the intentionality of setting aside the time to be there every day, twice a day. Quick responses while someone's in that very critical first 90 days.
#shorts THE POWER OF RECOGNITION: How Do You Empower People with Zoe Hartsfield
