The video is a series of testimonial interviews with families, patients, and staff at the Ronald McDonald House (RMH) of Durham. Speakers share personal stories of hardship—premature birth, brain tumor surgery, and chemotherapy—highlighting how RMH provided free lodging, meals, emotional support, and a sense of community during their hospital stays. Staff describe the house’s daily routines (evening dinner, weekend brunch), the tradition of giving each family a blank ceiling tile to decorate as a keepsake, and a partnership with Durham Public Schools that assigns a teacher to each child to maintain educational continuity. The overall narrative emphasizes RMH as a "home away from home" that alleviates logistical burdens, allowing families to focus on the health and well‑being of their children.
Chapters
Hi, how you doing?
Welcome to the Ronald McDonald House of Durham. Come on in. One of the first things a family finds when they walk into our front doors is love. We do everything we can every single day they're here to make it their home away from home.
Well, my daughter Leah Grace, she was born at 32 weeks. She was airlifted at a day old, and she had surgery at 2 days old. And we are very— and I'm sorry I'm emotional— but we are very thankful for the Ronald McDonald We're so thankful to be here because there's no way that we could have been able to stay here to be with our daughter during this condition and this time.
And it's emotionally draining, physically draining. We have so many other responsibilities at home that we have to still take care of, and then we have this on top of it. So we're constantly exhausted every day.
A family and a child who's critically ill, a place where they don't have to worry about where they're gonna sleep, where they're gonna eat, and provide all of the things that a home provides so the families can concentrate on the number one thing that they should be concentrating on, and that is the health and well-being of their child.
I had a brain tumor, but I'm get— I don't have it anymore, but I'm getting chemo and then I should be all done. I'm gonna go back home to my cows and do my hay and my farming. And this is my last week of chemo today and tomorrow and the next day. So I'm excited about that.
We found out that he had a pineoblastoma, stage 4 brain tumor, which is very rare. He had brain surgery. We couldn't afford to stay in a hotel. We slept in the waiting rooms of the hospital for 2 months before we found the Ronald McDonald House. It changed our whole world, to be honest with you, because when he walked into surgery, he was an 80-pound little boy, full of life, able to walk in to have his 7-hour brain surgery. Came out and he's not walking now. He's in a wheelchair. When he's here in the hospital, he misses the Ronald McDonald House.
It's really nice over there. They fix dinner every evening at 6 o'clock, and then on the weekends they have brunch.
Well, the Ronald McDonald House of Durham, I think, means everything to all of us. When you visit You meet families, you meet staff members, you meet people that make a difference.
When a family checks into our house, we offer them a blank ceiling tile. A family will get together and as a family unit, they will decorate that tile to commemorate their visit with us.
We've been here since April. Up, straight away, up! I put their handprints in the sand, and then over here I'm going to write our home away from home, because if you ask the kids where we live, they say the Ronald McDonald House.
How about this one?
They summon the courage to go through this journey. They get better. They go home only to find that their friends have left them behind in school. Well, that was not acceptable to us. We've partnered with the Durham Public School Hospital System, and every child who stays with us is assigned a teacher who works with that child the entire time they're here. So when they get better, they go home, they can go back to school with their friends.
The most compelling thing to me is the love and compassion that we have been shown here, and this should give everyone hope that there is love and compassion in people.