Malcolm Gladwell walks through how TRUV lets borrowers verify income and employment directly in Encompass. You can upload documents manually or get help from the TRUV Customer Service Team to keep the loan process moving.
TRUV enables borrowers to conveniently authenticate their income and employment data from their employer, payroll provider, or the Social Security Administration through a one time setup in Encompass. This data is analyzed and a verification report is sent directly to the Encompass loan file. If borrowers cannot access certain information, they can manually upload their W2s, 1099s, and pay stubs for verification. The True Customer Service Team offers training to your operations team to ensure a smooth transition. It also includes an order creation overview and access to key documents. All this can be done from a phone or computer, making TROOVE a convenient, secure, and efficient solution for income and employment verification.