Why Truv? Hear from Compass Mortgage

Compass Mortgage's COO explains why they chose Truv for payroll verification. The system speeds up loan approvals and reduces manual work for lenders while giving borrowers faster closings.
Thanks for having me. Compass Mortgage is an independent mortgage banker. We've been around for about 25 years now. I have been there for almost 12. I am our chief operating officer, so I'm involved with most aspects of the company, but have always had a little bit of a bet towards technology and how that can fit into our operational process and make things more productive. So we're primarily focused in the Midwest, but licensed in about 23, 24 states. So we. We do business all over. I mean, the. The toughest part of joining Truth was I was skeptical. It's not uncommon in my role to be, you know, told something works a particular way, which almost always sounds really, really great in that initial conversation and for it to not live up to those expectations. So a lot of those initial couple months were just proving the model right, proving that it works, proving that people would use it. Once you do that and once you see that it works and that it is better, it's very, very easy. Right? Any operator could very quickly look at that and just be like, yeah, this makes sense. This is working. Right? That's where I love true setup, where you're integrating directly with these payroll providers. You're getting it directly from the source, and then you're validating that in getting day one certainty out of it. The underwriter can see that in. And that's an easier underwrite when you have that. Still have to look at it, but that's a much easier underwrite. Post closing, you have the reassurance that if something were to happen post close, you know that piece is good, right? You know that piece is good. And there is. There's really no excuse anymore to not look at products like truv. They work. They're. They're very easy for the borrower. You're getting back a better data set directly from payroll companies. You have GSE approvals on it. The price is more competitive. I mean, it's just. There's a. I don't do a lot of these webinars. This isn't. This is easy for me. It's. I just need to talk about how it went. It's. It really is. It's not a very hard decision once you start utilizing the product. So I'm a big fan of these guys and what they're doing and applaud them for assisting our industry in what has been kind of a difficult area to tackle. We structured it in Encompass and we did some connectivity with our POS as well, just to try to get in front of the borrower. There's a lot of different ways you can do that and can customize things. Frankly, a lot of the True stuff right out of the box is pretty dang good though, so. But that's how, that's how we implemented and it works well. Conversion, conversion rates are good, price was good, borrower experience was good. And the more we can get products like True going and getting verifications this way, I think the better off not only lenders will be, but consumers as well.
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