A business leader shares how they transformed accountability by defining seven core principles, running weekly meetings with clear metrics, and redesigning one-on-ones to start with personal and professional wins before reviewing numbers across seven categories.
This is where everything changed in my business because I sort of did accountability and I did huddles and I did these things that coaches and people that, you know, I worked with told me I should do and I observed from other teams. But it never really clicked until I identified what are the seven things that I'm going to stand for when I run my team and I'm going to help people do. Because prior to that we'd have weak accountability meetings. And I found that the attendance at those meetings was, you know, a struggle. And then the whole vibe and spirit of the meeting wasn't positive as, or as positive as I thought it could be because I hadn't clearly articulated and identified what it is that we were doing with accountability. Once we got the accountability metrics identified and then had a good weekly accountability meeting around those metrics, then the third thing, the one on ones, became just pure fire. Because instead of sitting down with an agent and saying, I don't know, maybe somebody watching this can relate. You're frustrated when you sit down with an agent because you sit down with them and you're like, so how's it going? And you have a 30 minute conversation that doesn't help you at all and doesn't benefit them at all and you feel like it's a big waste of time and then you stop doing it. That was the way it was for me early on until I got number one and two nailed. Then I could go into the one on one meeting and I had a very specific agenda to that meeting. It was, hey, let's both share something positive, both personally and professionally. Because now it's just you and me. And I want to, I want to build our relationship personally and build our relationship professionally. So we're going to go over a positive, both of us personally and professionally. Then we're going to pull up your weekly numbers over the last month or since we last spoke. And when we pull up those numbers, we're going to see exactly what your percentages are in each one of those seven categories.
